Privacy Policy

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use J9tea.com. This applies to information supplied to us in the following situations:

  • Making an enquiry
  • Requesting a brochure
  • Placing an order
  • Subscribing to our newsletter

We hope this will help you make an informed decision about sharing personal information with us. 

Jivraj Tea Ltd. strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

Personal Information

We collect personally identifiable information from the visitors to our website only on a voluntary basis. This information is collected if you request auto responder information from us or request some other service or information from us. Personal information received from any visitor will never be sold to third parties.

When you visit our site:

For visiting our web site, you are not required to provide or reveal any personal information to us. However, we receive and track your internet address of the domain used by you. This data will be used to analyze the trend and statistics keeping the individual user anonymous. 

When we collect personal information?

Your personal information will be required when you choose to become our member or make a purchase or sign up for one of our e-mail newsletters or endorse any other services. 

We receive and store information, which you enter on our web site or give us in any other way for our internal use to fulfill your service requirements. This includes information that can identify you including your first and last name, telephone number, postal and e-mail addresses, user name and password etc.

Be assured that:

We assure you that we do not sell or rent our customers' personal information to third parties without your prior permission (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). We will allow suppliers to access the information for purposes of confirming your registration and providing you with benefits you are entitled to. We will take appropriate steps to protect the information you share with us. 

Beware of "phishing"

We do not and will not, at any time, request your credit card information, login name, or password, in an unsecured or unsolicited e-mail or telephone communication.

Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is our priority.

Children's Use:

We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children. A valid credit card is required to make a purchase on our site.

How is your personal information used?

The information you give helps us provide you with personalized service. When you supply information about yourself for specific purposes, we use the information for that purpose only (i.e. to process your order). 

We may also share your personal information when you respond to promotional materials from our site and authorize a third party to use your personal information for purposes such as, sending you additional promotional materials, providing you a product or service. We refer to all of these activities and requests as "Sponsored Activities." When you participate in Sponsored Activities, you will either be required or requested to agree that we may send your personal information (such as, in some cases, your mailing address or e-mail address) to the sponsor, and the sponsor may use your personal information in accordance. You should know that when We share your personal information with a third party under any circumstance described in this section, your personal information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by our Privacy Policy with respect to its use and further sharing of your personal information.

We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, We will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing, or will contract with a third party to provide co-branded products. In such cases, we will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No personal information about you is collected during this process. The information is anonymous and does not link online actions to an identifiable person.

If Jivraj Tea Ltd. or substantially all of its assets are acquired/merged/sold, our customer information will most likely also be transferred in connection with such acquisition/ merger/sale.

Please note that our web site also contains links to other web sites. When you click on one of these links, you are entering another web site for which we have no responsibility. You are requested to read carefully the privacy policies statements of such web sites, as they may be practicing different Privacy Policy to that of us. 

Choice to opt out

If you have registered to receive communications like newsletter, promotional e-mails or similar services from us and later change your mind, you may contact us to unsubscribe from our distributions lists. Our e-newsletter gives you the option to unsubscribe via a link at the bottom of the page. Alternatively, you can contact us via email on .

Cookies and Web Beacons

We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables to recall your specific information on subsequent visits.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site. 

We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site. 

Third parties, such as Google, may place and read cookies on your browser, or use web beacons to collect information, while serving ads. Google uses the DART cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

You have the ability to accept or decline our and/or third party cookies or web beacons by modifying your Web browser settings; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

Agreeing to Terms

If you do not agree to Jivraj Tea Ltd.’s Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy.

More information

If you have any questions, concerns or comments, please email .

Jivraj Customer Care
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